Turn dental membership plans into predictable practice growth
dencare+ combines dental membership plans with a non-clinical practice operations platform for smarter admin, clearer reporting, and better patient retention.
- Reduce membership admin and chasing
- A platform your team will actually use
- Access our referral network
Run dental membership plans with confidence
Collect Direct Debits reliably, manage plan changes without disruption, and see exactly what's happening with membership income.
And because membership plans don't exist in isolation, dencare+ also supports the day-to-day operations of your dental practice.
Practical features that reduce admin and help
practices run smoothly
Replace spreadsheets, rota tools, messaging apps, and HR admin with one connected system — all included.
Find the right dentist, fast
Grow referrals and connect with trusted colleagues by speciality, procedure, or region — all through the dencare+ referral network.
- ✓ Search and connect by speciality or procedure
- ✓ Build trusted referral relationships
- ✓ Showcase expertise within the network
Manage out-of-hours cover
Keep cover organised and visible — with fewer manual steps.
- ✓ Region-based OOH number + voicemail routing
- ✓ On-call rota visibility
- ✓ Audit trail for calls and handovers
Engage your team and patients
Give staff and patients clarity — so everyone knows what's happening, without extra admin.
- ✓ Practice team roles and permissions
- ✓ Patient login area for membership info
- ✓ Messaging access for faster updates
Plan rotas and surgery scheduling
Keep rotas, surgery assignments, and changes clear — without spreadsheets or clashes.
- ✓ Weekly rotas with surgery and clinician assignments
- ✓ Clear visibility of who's working where and when
- ✓ Fewer conflicts when leave or cover changes
Features
Everything you expect from a dental membership plan
Membership payments & Direct Debit
Collect membership payments by Direct Debit with full control and visibility.
Offers & joining incentives
Launch time-limited joining offers and discounts in minutes.
Practice discounts
Apply consistent discounts with simple, transparent rules.
Payment reporting
See billed, collected, failed, and refunded — clearly and accurately.
Plus... all included tools to run your practice day to day — no extra subscriptions
Rotas & surgery scheduling
Plan rotas and surgery use clearly, without clashes.
Out-of-hours cover
Keep on-call cover clear, visible, and easy to manage.
Events & CPD tracking
Track staff CPD hours and event attendance in one place.
Practice messaging
Send and track messages to patients and staff with confidence.
Switching is easy...
Learn more about what happens at each stage of our simple onboarding journey.
Pick a switching date
Agree a realistic timeline (including any required notice period) so the switch happens cleanly and predictably.
Bulk transfer + patient notice
We manage the transfer process and the patient notification so patients understand what's changing (and what isn't).
Training + go-live support
We train your team ahead of launch, then stay close during go-live to provide ongoing support.
FAQs
Answers to the questions practice owners ask before switching.
How are membership payments and Direct Debits handled?
dencare+ manages Direct Debit mandates and recurring payments in one place, with clear visibility of payment status so practices always know what's been billed, collected, or failed.
What happens if a patient payment fails?
Failed payments are flagged immediately, and dencare+ can automatically retry or notify patients, reducing admin time spent chasing payments.
Will patients need to do anything when we switch?
In most cases, patients don’t need to take action. We guide practices through patient communications so changes are clear and disruption is kept to a minimum.
How much work is involved for our team?
The platform is designed to reduce admin, not add to it. Setup is guided, and day-to-day tasks like plan management, reporting, and messaging are streamlined for busy practice teams.
Can we change plans, pricing, or benefits later?
Yes. Practices can review and update plan benefits or pricing on an annual basis, giving patients appropriate notice of any changes while retaining long-term control.
Are we locked into long-term contracts?
No long-term lock-ins. We believe in earning your business through great service, not contractual obligations.
Get in touch
Email us and we'll reply within one working day.